Privacy Policy

Uravin ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information.

1. Data Controller Information

Uravin d.o.o.
Address: Montenegro, Ulcinj, Kosovska ulica b.b.
Tax ID (PIB): 03480836
Email: info@uravin.me

2. Information We Collect

We collect minimal data necessary to provide our services:

• Contact Information: Your email address (used to deliver the reports).
• Transaction Data: Information about your purchases, handled by our payment processor.
• Technical Data: IP address, browser type, and usage data collected via cookies for security and analytical purposes.

3. Payment Processing (Paddle)

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle handles all payment-related data and personal information according to their own privacy policy. We do not store your credit card details on our servers.

4. How We Use Your Information

We use the collected data to:

• Deliver the requested Business Intelligence reports.
• Provide customer support and respond to inquiries.
• Ensure the security of our website and prevent fraud.
• Comply with legal and tax obligations.

5. Legal Basis for Processing (GDPR)

Under GDPR, we process your data based on:

• Contractual Necessity: To deliver the service you purchased.
• Legitimate Interests: To improve our services and ensure platform security.
• Compliance: To meet legal requirements.

6. Data Retention

We retain your personal data only for as long as necessary to provide you with the services and as required by applicable accounting and tax laws (typically 5–7 years for transaction records).

7. Your Rights

Depending on your location (e.g., European Union), you have the following rights:

• The right to access, update, or delete the information we have on you.
• The right to restrict or object to our processing of your data.
• The right to data portability.

To exercise these rights, contact us at info@uravin.me.

8. Third-Party Links

Our website may contain links to official Chinese registries or 1688.com. We are not responsible for the privacy practices of these third-party websites.

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.