Refund Policy

At uravin.me, we want you to be satisfied with our services. As we use Paddle as our Merchant of Record, our refund process is designed to be simple and aligned with global consumer protection standards.

1. 14-Day Money-Back Guarantee

If you are not satisfied with our service, you are eligible for a full refund within 14 days of your initial purchase. This applies to your first subscription or a one-time payment.

2. How to Request a Refund

To initiate a refund, please contact us via email at info@uravin.me. Please include:

• The email address associated with the purchase.
• The Order ID (found in your Paddle receipt).

3. Processing Refunds

Once your request is received:

• We will process it within 3 business days.
• Refunds are issued to the original payment method used during checkout.
• Depending on your financial institution, it may take 5 to 10 business days for the funds to appear in your account.

4. Cancellations

You can cancel your subscription at any time. Upon cancellation, you will continue to have access to the service until the end of your current billing period. No further charges will be made.

5. Exceptions

While we strive to be flexible, refunds may be denied in cases of clear abuse of our services or if the refund request is made after the 14-day period has expired.